Everything you’d want to know before working with us — how we engage, how projects run, and what happens after go-live. Can’t find your question? Just ask.
No. We work with businesses setting up Salesforce for the first time, and with teams that have an existing org needing cleanup, optimisation or new capabilities layered on top.
It usually begins with a short call to understand what you’re trying to fix. From there we scope a discovery or a focused first project, so you know the shape and the cost before committing to anything big.
We map how your business actually runs, find where it breaks down, and turn that into a prioritised plan. You get a clear picture of what’s being built and why before any work starts.
We’ll tell you. If a lighter tool or a change of process would solve the problem better, that’s the advice you’ll get — we’d rather do the right thing than sell a bigger licence.
Both. Some clients need a focused, one-time build; others want us as a long-term partner handling ongoing work. We shape the engagement around what you actually need.
It depends on the work: a fixed scope for defined projects, a monthly retainer for advisory, or a managed-services plan for ongoing support. We agree the model up front so there are no surprises.
No fixed minimum. We take on everything from a few days of admin help to multi-month programmes.
We’re an independent Salesforce consulting and development firm working with clients across North America, Europe, Australia, Africa and beyond. We arrange overlap hours that work for your team.
It depends on scope. A focused configuration project might take a few weeks, while a full Quote-to-Cash build or multi-system integration can run several months. We scope every project up front so you know the timeline before we start.
Enough to make sure we build the right thing. We need time with the people doing the work during discovery and testing, but we keep the demands realistic and scheduled.
We map, clean and migrate it carefully, with trial loads and reconciliation reports so nothing important is lost in the move.
Yes. Role-based training and documentation are part of every implementation, so adoption sticks after go-live.
Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, CPQ, MuleSoft, OmniStudio and Tableau — along with custom Apex and Lightning Web Component development where standard configuration isn’t enough.
Both. We do as much with clicks as makes sense, and build custom Apex, LWC and OmniStudio when the platform can’t do it out of the box — with proper testing and source control.
Yes. Integration is a large part of our work — ERP, finance, marketing and legacy systems, using MuleSoft or lighter middleware depending on scale.
Yes. User management, small changes, data fixes and the routine housekeeping can be part of a support or managed-services plan.
Proactive monitoring, testing and rollout of new Salesforce releases, a steady stream of enhancements to your existing setup, and on-demand support from certified experts.
With a support or managed-services plan you have a team to call, with agreed response times. Even without one, we’re reachable for ad-hoc help.
Yes. Custom code is delivered into your repository with documentation. There’s no lock-in — another team could pick it up.
Tell us about your Salesforce challenge and a member of our team will get back to you within one business day.
