Privacy Policy

This Privacy Policy explains how Naish Infotech (“we”, “us”, “our”) collects, uses and protects personal information when you visit naishinfotech.com or contact us. It applies to this website only.

1. Who we are

Naish Infotech is an independent Salesforce consulting and development firm. For the purposes of applicable data protection law, the data controller is [legal entity name], [registered address]. You can reach us about privacy matters at [email protected].

2. Information we collect

Information you give us

• Contact enquiries. When you submit our contact form we collect the name, email address, company name and message content you provide.
• Newsletter. If you sign up for updates, we collect your email address.
• Correspondence. If you email or call us, we keep a record of that correspondence.

Information we collect automatically

• Technical data such as IP address, browser type, device and operating system.
• Usage data such as the pages you view, how you arrived at the site and how long you stay, collected through analytics cookies (see our Cookie Policy).

3. How we use your information

• To respond to your enquiry and provide the information or services you request.
• To send you updates you have asked to receive, and to let you unsubscribe.
• To operate, secure and improve this website.
• To detect and prevent spam, fraud and abuse.
• To comply with our legal obligations.

4. Legal bases for processing

Where data protection law requires a lawful basis for processing (such as under the GDPR or UK GDPR), we rely on: your consent (for the newsletter and non-essential cookies); our legitimate interests in responding to enquiries, securing the site and understanding how it is used; performance of a contract where you become a client; and compliance with a legal obligation. You can withdraw consent at any time.

5. Sharing your information

We do not sell your personal information. We share it only with service providers who process it on our behalf, including:

• Website hosting — [Namecheap / EasyWP].
• Email delivery — [email service provider].
• Website analytics — Google (via Site Kit).
• Email marketing — [Mailchimp], if you subscribe.
• Spam protection — [CleanTalk].

We may also disclose information where required by law or to protect our rights, property or safety.

6. International transfers

We and our service providers operate internationally, so your personal information may be stored and processed in countries other than the one you live in, including [the United States and others]. Where information is transferred across borders and the law requires it, we rely on appropriate safeguards such as standard contractual clauses or a recognised adequacy decision.

7. How long we keep your information

• Enquiries that do not lead to an engagement: [e.g. 24 months], then deleted.
• Client and prospective-client records: for the duration of the relationship and [e.g. 6 years] afterwards for legal and accounting purposes.
• Newsletter: until you unsubscribe.

8. Your rights

Depending on where you live, you may have the right to access, correct, delete, restrict or object to our processing of your personal information, to receive a copy in a portable format, to withdraw consent, and — under some US state laws — to opt out of the “sale” or “sharing” of personal information and not be discriminated against for exercising your rights. To make a request, email [email protected] and we will respond within the time your law allows.

You may also have the right to lodge a complaint with your local data protection or privacy authority — for example the ICO in the UK, a supervisory authority in the EU/EEA, the OAIC in Australia, the Information Regulator in South Africa, the Office of the Privacy Commissioner in Canada, or a state attorney general in the US.

9. Cookies

We use cookies and similar technologies as described in our Cookie Policy.

10. Security

We take reasonable technical and organisational measures to protect personal information against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

11. Children

This website is not directed at children and we do not knowingly collect personal information from anyone under 16.

12. Third-party links

Our site may link to third-party websites. We are not responsible for their content or privacy practices; please review their policies.

13. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.

14. Contact us

Questions about this policy or your personal information: [email protected].